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Imaracom, LLC is committed to your complete satisfaction. If for any reason your are dissatisfied with the services provided, please let us know and we will remedy the problem as quickly as possible. We take the utmost care when handling your sensitive information and process our sales through Paypal, but if you ever have a question regarding your credit card statement, please contact us immediately and we will do our best to resolve the issue within 24 hours.

Printing jobs have a money-back guarantee if the finished product does not match the proof approved and signed by the customer.

Professional service fees are non-refundable.

All payments on websites are non-refundable, unless the project is cancelled in writing signed by both the client and a representative of Imaracom, LLC.


Please be aware of the fact that once a website/professional service/printing job is completed (final invoice has been sent) it is owned by you, the customer. This means that any and all changes made by the customer are the sole responsibility of the customer. If something needs to be fixed/changed/edited by Imaracom, it will be subject to the $85.00 per hour maintenance fee. We strongly recommend making a copy of anything you are planning on changing, so that you may revert it if the changes do not go as planned. Imaracom, LLC will not be held liable for any damages or unwanted changes to your product once completed.
Thank you.

At the date of completion, your service is placed under a 30 day limited warranty covering any bugs, errors, or mistakes caused by negligence on the part of Imaracom. Any technical support provided within this time period is free of charge. Thereafter all technical support, whether via telephone or email, is subject to the $85.00 per hour service fee. We have for your convenience a support section containing step-by-step instructions which may be accessed at any time free of charge.

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